Terms of service

OVERVIEW

Welcome to Jackline Wellness Co. Throughout this website, the terms “we,” “our,” and “us” refer to Jackline Wellness Co. We provide this website, including all products, services, information, tools, and features available through it, to offer you a seamless and carefully curated shopping experience centered around wellness for you and the ones you love.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced within this document. If you do not agree to these Terms, please do not use our website or services.

1. ELIGIBILITY & ACCOUNT RESPONSIBILITY

By using our website, you confirm that you are at least the age of majority in your state or country of residence, or that you have provided consent for any minor dependents using this website under your supervision.

You agree to provide accurate, complete, and current billing, shipping, and account information during checkout or account registration. You are responsible for maintaining the confidentiality of your account information and for all activity conducted under your account.

2. PRODUCTS & PRODUCT INFORMATION

At Jackline Wellness Co, we carefully select wellness and pet care products designed to support comfort, relaxation, self-care, and everyday well-being.

We make every effort to display our products as accurately as possible. However:

• Product colors may vary slightly depending on your device screen  
• Product packaging may occasionally differ from images shown  
• Product availability may change without notice  

We reserve the right to discontinue or modify products at any time.

3. ORDERS & ORDER ACCEPTANCE

When you place an order, you are submitting a request to purchase products from Jackline Wellness Co.

We reserve the right to:

• Accept or decline any order  
• Limit quantities purchased  
• Cancel suspicious or fraudulent transactions  
• Refuse service at our discretion  

Orders are not officially accepted until payment has been successfully processed and you receive an order confirmation email.

4. PRICING & BILLING

All prices listed on our website are shown in U.S. Dollars (USD) unless otherwise stated.

Prices may change without prior notice. Shipping fees, taxes, customs charges, or import duties may apply depending on your location and are the responsibility of the customer where applicable.

By placing an order, you confirm that:

• Your payment information is valid  
• You are authorized to use the payment method provided  
• You agree to pay all applicable charges associated with your order  

5. SHIPPING & DELIVERY

We work with trusted fulfillment partners and suppliers to deliver your products as quickly and safely as possible.

Please note:

• Shipping times are estimates and not guarantees  
• Delays caused by carriers, customs, weather, or other external factors are outside our control  
• Once an order has shipped, risk of loss transfers to the customer  

Tracking information will be provided when available.

6. RETURNS & REFUNDS

Customer satisfaction is important to us. Please review our Refund Policy for complete details regarding returns, exchanges, refunds, and eligibility requirements.

We reserve the right to deny refund requests that do not comply with our refund policy.

7. INTELLECTUAL PROPERTY

All content on this website, including:

• Logos  
• Branding  
• Images  
• Graphics  
• Product descriptions  
• Videos  
• Text  
• Website design  

is the property of Jackline Wellness Co or its licensors and is protected under applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, or exploit any content without written permission from us.

8. THIRD-PARTY SERVICES & LINKS

Our website may contain links to third-party websites, services, tools, or applications. We are not responsible for the content, policies, or practices of any third-party services.

Your use of third-party websites is entirely at your own risk.

9. PRIVACY

Your privacy matters to us. Any personal information collected through our website is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

10. CUSTOMER FEEDBACK & REVIEWS

By submitting reviews, comments, suggestions, testimonials, or other feedback, you grant Jackline Wellness Co permission to use, reproduce, edit, publish, or share such content for marketing or operational purposes.

You agree that your submissions:

• Do not violate any laws  
• Do not infringe on intellectual property rights  
• Are not abusive, misleading, or harmful  

11. PROHIBITED USES

You agree not to use this website:

• For unlawful purposes  
• To distribute harmful software or malicious code  
• To interfere with website security  
• To misuse our content or intellectual property  
• To engage in fraudulent activity  
• To harass or harm others  

We reserve the right to terminate access to our services for violations of these Terms.

12. DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available” without warranties of any kind, either express or implied.

We do not guarantee that:

• The website will always be uninterrupted or error-free  
• Product results will meet every individual expectation  
• Services will always be available without delays  

13. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Jackline Wellness Co shall not be liable for any indirect, incidental, special, or consequential damages resulting from:

• Website use  
• Product purchases  
• Shipping delays  
• Technical interruptions  
• Loss of data or profits  

14. CHANGES TO THESE TERMS

We may update or modify these Terms of Service at any time without prior notice.

Any changes become effective immediately upon posting to this page. Continued use of the website after updates constitutes acceptance of those changes.

15. GOVERNING LAW

These Terms of Service shall be governed and interpreted in accordance with the laws of the United States and the State of Florida.

16. CONTACT INFORMATION

If you have questions regarding these Terms of Service, please contact us:

Jackline Wellness Co  
Email: jacqueline@jaxshopifystore.com  
Address: 2409 Bellarosa Circle, West Palm Beach, FL 33411  
Phone: +1 (954) 673-4579  
Business Registration Number: 38-3729265